Table Of Contents
2. These terms
3. Information about us and how to contact us
4. Our contract with you
5. Our products
6. Health and beauty products
7. Additional conditions and notices to your order, products or subscriptions
8. Subscription packages and automatic billing
9. Your representations
10. Our rights to make changes
11. Providing the products
12. Your rights to end the contract
13. How to end the contract with us (including if you have changed your mind)
14. Our rights to end the contract
15. If there is a problem with the product
16. Price and payment
17. Our responsibility for loss or damage suffered by you
18. How we may use your personal information
20. Other important terms
Welcome to buzzbargain.com (the “Website”).
2.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you require any changes, please contact us to discuss.
3.2 How to contact us. You can contact us by telephoning our customer service team at [+1-855-984-9495] or by writing to us at [email@example.com] or Digital Ad Works Ltd, 18 Stoke Road Slough, SL2 5AG, United Kingdom. Our Customer Service Department is open 24 hours a day, 7 days a week.
3.3 How we may contact you. If we have to contact you in connection with your order for product(s) we will do so by telephone, text message or by writing to you at the email address or postal address you provided to us in your order or otherwise in your online account.
4.1 How we will accept your order. After your order has been placed, we will email you confirming our receipt of your order – this will not be acceptance of your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. If you do not receive a separate email confirm our acceptance of your order, your order will be deemed accepted when you receive confirmation of shipment of your order.
4.2 If we do not accept your order or end the contract . While we want everyone to enjoy our products, we may, in our sole discretion, not accept an order or end the contract after an order has been accepted (for more details on this, please see clause 11.9) or limit or cancel quantities of products purchased per person, per household or per order.
(a) We may be unable to accept your order, or we may cancel an order after it has been accepted because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
(b) Some other circumstances in which we may not accept or cancel your order include, but are not limited to, the following:
(i) where orders appear to be placed by dealers, resellers or distributors of products or shipped to a freight forwarding company for reshipment;
(ii) orders that appear to be fraudulent. We reserve the right to cancel or not accept any order that we suspect to have been placed as a result of fraudulent activity and any orders from customers with a previous fraudulent order history; and
(iii) orders that cannot be processed as a result of incorrect information provided by you. Please be sure to double-check your information when placing an order. Common issues that prevent us from processing orders include:
(A) incorrect credit or debit card information such as a card number, expiration date and card security number;
(B) incorrect payment method billing information (billing information provided must be the same as that which your financial institution has on record);
(C) insufficient or incorrect shipping address such as street address, city or postal code; and
(D) orders connected to previous credit card disputes.
(c) If we are unable to or for any other reason decide not to accept your order or cancel your order after it has been confirmed, we will inform you of this in writing. We will not charge you for the product(s) ordered. If your payment card or other payment method has already been charged for such order, we will issue you a refund as soon as possible and, in any event, within  days.
4.3 If you do not receive confirmation of receipt of your order. If you do not receive confirmation that your order has been placed within  day, please contact our Customer Service Department at [+1-855-984-9495] or [firstname.lastname@example.org].
4.4 Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
4.5 Legal age requirement. You must be at least 18 years of age to purchase products from the Website. By placing an order or purchasing a subscription package, you represent that you and, if different, the person to whom the products will be delivered, are at least 18 years old. We reserve the right to request from you or the person to whom the products are to be delivered to provide, whether in advance or at the time of delivery, proof of age such as valid picture identification issued by a government agency confirming the age of the identification holder.
5.1 Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
6.1 No professional medical service or advice. From time to time, as part of our selection, we may offer health and beauty products. The Website does not contain or constitute, and should not be interpreted as, medical advice or opinion. We are not a medical professional and do not provide medical services. The information provided on the Website and/or products is not intended to diagnose, treat, cure, or prevent any medical or health condition or illness and should not be relied upon when making medical decisions or to diagnose, treat, cure or prevent a medical or health condition or illness.
6.2 Consult a medical professional or dentist. Nothing contained in these terms or on the Website should be construed as medical or other professional advice. Detailed professional advice should be obtained before taking or refraining from any action based on any of the information contained in these terms or any communication provided to you in connection with the Website or your order.
FAILURE TO ABIDE BY THIS WARNING COULD DAMAGE YOUR HEALTH.
Not all products are suitable for all people and occasionally their use may interfere with any other products and/or treatment you are receiving, or they may aggravate a condition. Please speak to a healthcare professional if you are in any doubt before ordering.
6.3 Desired results from using our products. We do not warrant that our products will provide you with any particular benefits or that your results will match those of others who use our products.
7.1 We may apply additional notices, terms and/or conditions (including, without limitation, payment terms) to the purchase of certain products or subscription packages and these will appear or otherwise be communicated to you at the time you place your order. If that is the case, by placing your order you agree to abide by such notices, terms and conditions. If there is a conflict between these terms and any notices, terms and/or conditions posted for or applicable to a specific product or subscription package at the time of your order, such additional notices, terms and/or conditions shall prevail.
8.1 In addition to selling products on a one-time basis, we also offer subscription packages.
8.2 How it works. When you purchase a subscription package, you will receive a unique discount code allowing you to purchase products from the Website at a discount for the duration of your subscription. The code will only be valid for the duration of your subscription. Your subscription with us will automatically renew at the end of each billing period (e.g. for the 1-month subscription package, the billing period will be each 1-calendar-month period starting with the date on which your VIP subscription fee is due) and we will charge your payment card with the relevant subscription fee at the beginning of each billing period unless and until you cancel in accordance with these terms. If you have any queries about how our subscriptions work, please contact our Customer Service Department.
8.3 Our subscription packages and pricing. We currently offer the following subscription plans:
(a) 1-month membership – no initial charge; then £8.95 on the 45 th day after the day you purchase your subscription; then £8.95 every 30 days thereafter.
(b) 12-month membership: - no initial charge; then £49.95 on the 45 th day after the day you purchase your subscription; and then £49.95 every 365 days.
8.4 Shipping and automatic billing. If you purchase products through a subscription you agree to us charging your payment card with the subscription fee at the beginning of each billing period or, if different, the date specified in your subscription plan. If you place an order for a product using your unique discount code, the other provisions contained in these terms regarding, among others, delivery and cancellation will apply to each such order. Please note that the recurring subscription fee due will be in addition to any payment for products you order using the unique discount code.
8.5 Your right to cancel your subscription. You can cancel your subscription at any time by calling [1-855-984-9495] or emailing us at [email@example.com]. If you contact us to cancel, we will terminate your subscription within  working days and your access to our VIP store will terminated. We will also discontinue any future charges to your payment card for any future product shipments but please note that you will still need to pay for any products that have already been shipped prior to cancellation. If a billing period has already started, you will be charged pro rata for the relevant period up to the date of cancellation.
8.6 Our right to cancel your subscription. We reserve the right to refuse or discontinue the supply of any product or subscription plan at any time in our sole discretion and we will inform you of this in writing as soon as possible and any reason for doing so.
8.7 Keeping your payment details current. You must provide us with complete and correct information for your subscription account including all payment information. If any of the details you have provided us with change (such as a change in billing address, credit card number, or credit card expiration date), you must promptly inform us or update your account to ensure that all details are complete and correct. If your credit card information is cancelled or is no longer valid (for example, as a result of loss or theft), please let us know as soon as possible by calling us at [1-855-984-9495].
(a) any products you purchase from our Website will be used for your personal, non-commercial use;
(b) you will not re-sell, re-distribute or export any product that you order from our Website;
(c) you will abide by all applicable local and international laws and regulations with respect to your use and purchase of any product.
10.2 If any changes need to be made in accordance with this clause, we will inform you as soon as we can. If the changes or the consequences of making the change are unacceptable to you, you will have the right to end the contract (see clause 13 – Your rights to end the contract).
11.1 Shipping Policy. All orders will be shipped via DHL/China Post/e-packet/UPS/POS Malaysia (or any other courier service we may use from time to time) to the address you provide in your order. We typically ship within 1-7 business days of when you place your order. We do not guarantee arrival dates or times.
11.2 Delivery costs. The costs of delivery will be as displayed to you on the Website at the time you place your order.
11.3 When we will provide the products. During the order process we will let you know when we will provide the products to you. We will contact you with an estimated delivery date once we have accepted your order.
11.4 We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received and any delivery charges you have paid for.
11.5 If you are not at home when the product is delivered. If no one is available at your address to take delivery and the products cannot be posted through your letterbox, we will leave you a note informing you of how to rearrange delivery or collect the products from a local depot.
11.6 If you do not re-arrange delivery. If after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 14.2 will apply.
11.9 What will happen if you do not give required information to us . We may need certain information from you so that we can supply the products to you. If so, this will have been stated in the description of the products on the Website. We will contact you in writing to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and clause 14.2 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
11.11 Your rights if we suspend the supply of products . We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. You may contact us to end the contract for the supply of a product if we suspend the delivery or tell you we are going to suspend the delivery, in each case for a period of more than  and we will refund any sums you have paid in advance for the product (s) not delivered after you end the contract.
11.12 We may also suspend supply of the product if you do not pay . If you do not pay us for the product when you are supposed to (see clause 16.6) and you still do not make payment within  days of us reminding you that payment is due, we may suspend supply of the product until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the product. We will not suspend supply of the product where you dispute the unpaid invoice (see clause 16.8). We will not charge you for the product while its delivery is suspended. As well as suspending the supply of a product we can also charge you interest on your overdue payments (see clause 16.7).
All requests for refunds will be handled by our Customer Service Department. Please note that they may require a return of the products and may not be available if more than 30 days have passed from the date your order has been delivered. If at any time you are not satisfied with our products for any reason, please contact our Customer Service Department. When emailing us, please include your full name and address, your order number (if any) and a description of the products you are contacting us about.
12.1 You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:
(a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or to get some or all of your money back), see clause 15;
(c) If you have just changed your mind about the product, see clause 12.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any products;
12.2 Ending the contract because of something we have done or are going to do . If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are:
12.3 Exercising your right to change your mind (Consumer Contracts Regulations 2013) . For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
12.4 Our goodwill guarantee. Please note, these terms reflect the goodwill guarantee offered by buzzbargain.com of 18 Stoke Road Slough, SL2 5AG, United Kingdom, to its Europe customers, which is more generous than your legal rights under the Consumer Contracts Regulations in the ways set out below. This goodwill guarantee does not affect your legal rights in relation to faulty or misdescribed products (see clause 15.2):
Right under the Consumer Contracts Regulations 2013
How our goodwill guarantee is more generous
14 day period to change your mind.
30 day period to change your mind.
12.5 When you don't have the right to change your mind. You do not have a right to change your mind in respect of:
12.6 How long do I have to change my mind? How long you have depends on what you have ordered and how it is delivered. You have  days after the day you (or someone you nominate) receives the product(s), unless y our products are split into several deliveries over different days. In this case you have until  days after the day you (or someone you nominate) receives the last delivery to change your mind about the products.
12.7 Ending the contract where we are not at fault and there is no right to change your mind . Even if we are not at fault and you do not have a right to change your mind (see clause 12.1), you can still end the contract before it is completed, but you may have to pay us compensation. A contract is completed when the product is delivered and paid for. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately, and we will refund any advance payment you have made for products which will not be provided to you.
13.1 Reversal and chargebacks. A chargeback or reversal of your payment through your payment card institution will not end your contract and you may be liable for costs or losses we incur as a result of such reversal or chargeback. If you are unhappy with a product, we ask that you contact our Customer Service Department to request a refund in accordance with these terms instead of seeking a chargeback or reversal. You may also find the following link helpful:
13.2 Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:
(a) Phone or email. Call customer services on 1-855-984-9495 or email us at 18 Stoke Road Slough, SL2 5AG, United Kingdom. Please provide your name, home address, details of the order and, where available, your phone number and email address.
(c) By post. Print off the form on our website buzzbargain.com and post it to us at the address on the form. Or simply write to us at that address, including details of what you bought, when you ordered or received it and your name and address.
Your request for ending the contract, whether by phone or email, will be processed within [3-5] working days.
13.3 Returning products after ending the contract. If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must return the products by posting them back to us at 18 Stoke Road Slough, SL2 5AG, United Kingdom. Please call customer services on 1-855-984-9495 or email us at firstname.lastname@example.org for a return label. If you are exercising your right to change your mind you must send off the products within 14 days of telling us you wish to end the contract.
Please note that we are not responsible for any returned products that get lost or stolen while in transit to us. We recommend that all returned products are sent using a recorded delivery method to ensure proper delivery.
(b) if you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong .
In all other circumstances (including where you are exercising your right to change your mind) you must pay the costs of return.
13.5 How we will refund you. We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.
(a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the products, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the products and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
(b) The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within [3-5] days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
(a) If we have not offered to collect the products, your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us. For information about how to return a product to us, see clause 9.2.
If you have any questions about whether a refund has been issued by us please call our Customer Service Department.
14.2 You must compensate us if you break the contract. If we end the contract in the situations set out in clause 14.1 we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
14.3 We may withdraw the product. We may write to you to let you know that we are going to stop providing the product. We will let you know in advance of our stopping the supply of the product and will refund any sums you have paid in advance for products which will not be provided.
15.1 How to tell us about problems. If you have any questions or complaints about the product, please contact us. You can telephone our customer service team at 1-855-984-9495 or write to us at email@example.com or 18 Stoke Road Slough, SL2 5AG, United Kingdom.
15.2 Summary of your legal rights. We are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the product. Nothing in these terms will affect your legal rights.
Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.
If your product is goods, for example [furniture or a laptop], the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:
a) Up to 30 days: if the products are faulty, then you can get an immediate refund.
b) Up to six months: if the products can't be repaired or replaced, then you're entitled to a full refund, in most cases.
c) Up to six years: if the products do not last a reasonable length of time you may be entitled to some money back.
See also clause 12.3.
15.3 Your obligation to return rejected products. If you wish to exercise your legal rights to reject products you must either return them in person to where you bought them, post them back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection. Please call customer services on [NUMBER] or email us at [ADDRESS] for a return label or to arrange collection.
16.1 Where to find the price for the product. The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clause 16.4 for what happens if we discover an error in the price of the product you order.
16.2 Discounts. Any applicable discounts or promotional prices will be noted at the time of purchase on the checkout page for your order.
16.3 We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
16.4 Changes to product pricing and subscription plans. We reserve the right to change the prices of our products, or to add or remove any products from the Website at any time. However, where you have already placed an order prior to any such price change, we will honour the price in your order.
16.5 What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order.
(b) For subscriptions, you must the subscription fee at the time you purchase the subscription. We will then charge your payment card at the beginning of each billing period, at which point we will issue you with an invoice for the relevant amount]. For more details, please see clause 8.4.
16.7 We can charge interest if you pay late. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 2% a year above the base lending rate of Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
16.8 What to do if you think an invoice is wrong. If you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.
17.1 We are responsible to you for foreseeable loss and damage caused by us . If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
17.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so . This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products as summarised at clause 15.2; and for defective products under the Consumer Protection Act 1987.
17.3 We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
20.2 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract. We may perform any of our obligations or exercise any of our rights and responsibilities under these terms through one or more of our corporate affiliates or delegates or use contractors or agents to fulfil our obligations under these terms.
20.3 You need our consent to transfer your rights to someone else . You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing. However, you may transfer our guarantee at clause 12.4 to a person who has acquired the product. We may require the person to whom the guarantee is transferred to provide reasonable evidence that they are now the owner of the relevant item or property.
20.5 If a court finds part of this contract illegal, the rest will continue in force . Each of the clauses of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
20.6 Even if we delay in enforcing this contract, we can still enforce it later . If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
20.7 Which laws apply to this contract and where you may bring legal proceedings . These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. Please note that if you live outside of England, you may also have the right to bring proceedings in respect of the products in your local jurisdiction.
20.8 Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to submit your complaint for online resolution to the European Commission Online Dispute Resolution platform here:
If you have questions regarding these terms or if you are interested in obtaining more information concerning Digital Ad Works Ltd, please contact us at 1-855-984-9495 or email firstname.lastname@example.org.
(Complete and return this form only if you wish to withdraw from the contract)
To Digital Ad Works Ltd, 18 Stoke Road Slough, SL2 5AG, United Kingdom
I hereby give notice that I cancel my contract of sale of the following goods
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
[*] Delete as appropriate